Reset a User's Password

If your site does NOT use Single Sign-On (SSO) and a user needs a password reset, follow the steps below. 

1. A System Admin (or a user with privileges to manage other users) will navigate to Config > Users. 

2. On the Users page, search for the user that needs a password reset. Click the pencil Edit button on the right side of the relevant row. 

3. Click on "Set Password" on the lower left side of the screen. 

4. Create a new password for the user and click Save. 

Note: A user can log in with this password and then change it to a personal password by navigating to "My Settings" on their account.