Angelo Rojas

If you need assistance with Hero, our technical support team is here to help. We offer four convenient ways for you to get in touch with us. Choose the channel that works best for you below:1. Phon...

We are sorry to see you go! Before your account is officially closed and your access is removed, we want to ensure you have a copy of all your important information.Because our services span multip...

Setting up your school calendar is a vital step in maintaining a functional Hero school. Having a bell schedule correctly assigned ensures that teacher rosters, student schedules, and tardy write-b...

The LS2208 Hand Scanner is a plug-and-play device that needs no installation of drivers to work with Hero. It will need to be calibrated to automatically add the “ENTER” command after scanning an I...

The LI2208 Hand Scanner is a plug-and-play device that needs no installation of drivers to work with Hero. It will need to be calibrated to automatically add the “ENTER” command after scanning an I...

For optimal performance with our software, the Godex DT4x+ desktop printer needs to be set up with the correct firmware and drivers. Follow these steps, ensuring an IT professional at your school ...

To print physical copies of track codes in Hero, first, we need to set up our desktop printers by following just a few steps. All Hero users can configure desktop hardware.  What you need:A desktop...

To ensure that any desktop printer works properly and prints passes without any issues, it’s essential to install the correct driver. Some printers may require this specific driver file for compati...

 The Zebra ZQ310 printer firmware update is a complex process that requires a knowledgeable user to perform. It involves downloading, installing, and unzipping the required software, connecting the...

Selecting the correct Active Terms at the beginning of a school year or semester is critical. These settings ensure that student schedules, teacher rosters, and attendance data are accurate. Select...